Listening Skills: Two Ears – Eight Ways to Use Them

 

Humans, as social beings, have a physiological and psychological need to connect and communicate.

 

Communication, by definition, is a 2-way process and while being able to articulate one’s thoughts is critical, being able to listen well is equally critical in any communication.

 

Listening is a critical life skill.

 

Types of listening.

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BARKING UP THE WRONG TREE

 

US withdrawal from Afghanistan resulted in immediate collapse of Afghan government. Taliban just walked over them.

The list of reasons attributed to the debacle is endless (probably more than the number of analysts).  Some of the reasons include:-

  • Taliban never abided by the terms of the agreement.

 

  • Failure of Afghan military to counter the Taliban advance.

 

  • Corruption in Afghan government.

 

  • United States had forced the Afghan government to release imprisoned Taliban fighters.

 

  • US did not understand the local psyche.

 

  • US concentrated on equipment and training for Afghan military capability building, ignoring the mind factor.

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Do Not Go by the Looks

Whenever we meet new people, our brain automatically and immediately begins to categorize them in some way – male or female, same or different, friend or foe.

We make judgements about people in the first few seconds of meeting them. We are always evaluating others just as they are evaluating us.

This judgement is based on body language, clothing, posture, stance, eye contact, facial expressions, hand gestures and tone of voice.

 

Biases that influence our judgements are:

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