{"id":3676,"date":"2021-07-16T06:21:49","date_gmt":"2021-07-16T00:51:49","guid":{"rendered":"https:\/\/55nda.com\/blogs\/anil-khosla\/?p=3676"},"modified":"2024-12-27T15:57:26","modified_gmt":"2024-12-27T10:27:26","slug":"leadership-series-emotional-intelligence-emotional-quotient","status":"publish","type":"post","link":"https:\/\/55nda.com\/blogs\/anil-khosla\/2021\/07\/16\/leadership-series-emotional-intelligence-emotional-quotient\/","title":{"rendered":"155: Leadership Series: Emotional Intelligence \/ Emotional Quotient"},"content":{"rendered":"<p style=\"text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt; color: #003366;\">Emotional intelligence (otherwise also known as emotional quotient or EQ) helps in building stronger relationships, success at work, and achieving career and personal goals. It can also help one to connect with their feelings, turn intention into action, and make informed decisions about what matters most.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt; color: #000000;\"><u>Defining EQ \/ EI<\/u><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt; color: #993300;\">Emotional intelligence\u00a0is defined as the ability to perceive, use, understand and manage emotions. People with high emotional intelligence can\u00a0recognize\u00a0their own\u00a0emotions\u00a0and those of others, use emotional information to guide thinking and behavior, discern between different feelings and label them appropriately, and adjust emotions to adapt to environments.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt; color: #008000;\">Emotional intelligence is the ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and defuse conflict.<\/span><\/p>\n<p><!--more--><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt;\"><u>Key Elements<\/u><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt; color: #000080;\">According to Daniel Goleman, an American psychologist who helped to popularize\u00a0emotional intelligence, the key\u00a0elements\u00a0are as follows:<\/span><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt; color: #993300;\"><u>Self-management<\/u>\u00a0\u2013 Ability to control impulsive feelings and behaviours, manage ones emotions in healthy ways, take initiative, follow through on commitments, and adapt to changing circumstances.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt; color: #0000ff;\"><u>Self-awareness<\/u>\u00a0\u2013 Recognizing own emotions and how they affect one\u2019s thoughts and behaviour.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt; color: #ff0000;\"><u>Social awareness<\/u>\u00a0\u2013 One has empathy and can understand the emotions, needs, and concerns of other people, pick up on emotional cues, feel comfortable socially, and recognize the power dynamics in a group or organization.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt; color: #800080;\"><u>Relationship management<\/u>\u00a0\u2013 One knows how to develop and maintain good relationships, communicate clearly, inspire and influence others, work well in a team, and manage conflict.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p style=\"text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt;\"><u>Competencies of Emotional Intelligence<\/u><\/span><\/p>\n<p>&nbsp;<\/p>\n<ul style=\"list-style-type: square;\">\n<li style=\"text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt; color: #800000;\"><u>Emotional Self Awareness<\/u>\u00a0is the ability to know own emotions and their effects on one\u2019s performance.\u00a0<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul style=\"list-style-type: square;\">\n<li style=\"text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt; color: #003366;\"><u>Self-Regulate<\/u> is the ability to keep disruptive emotions and impulses in check in order to maintain one\u2019s effectiveness under stressful or even hostile conditions.\u00a0<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul style=\"list-style-type: square;\">\n<li style=\"text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt; color: #008000;\"><span style=\"text-decoration: underline;\">Positivity<\/span>\u00a0is the ability to see the best in people, situations, and events so that one can be persistent in pursuing goals despite setbacks and obstacles.\u00a0<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul style=\"list-style-type: square;\">\n<li style=\"text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt; color: #993366;\"><u>Achieve<\/u>\u00a0means that one strives to meet or exceed a standard of excellence by embracing challenges, taking calculated risks and looking for ways to do things better.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul style=\"list-style-type: square;\">\n<li style=\"text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt; color: #800000;\"><span style=\"text-decoration: underline;\">Adaptability<\/span>\u00a0means one can stay focused on your goals, but remain flexible in the face of change, can juggle multiple demands, and are open to new situations, ideas or innovative approaches.\u00a0<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul style=\"list-style-type: square;\">\n<li style=\"text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt; color: #003366;\"><span style=\"text-decoration: underline;\">Empathy<\/span>\u00a0means one has the ability to sense others&#8217; feelings and take an active interest in their concerns.\u00a0<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul style=\"list-style-type: square;\">\n<li style=\"text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt; color: #339966;\"><u>Organizational Awareness<\/u>\u00a0is the ability to read a group\u2019s emotional currents and power relationships, identifying influencers, networks, and the dynamics that matter in decision-making.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul style=\"list-style-type: square;\">\n<li style=\"text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt; color: #3366ff;\"><span style=\"text-decoration: underline;\">Influence<\/span>\u00a0refers to the ability to have a positive impact on others and meaningfully engage people in order to get buy-in or gain their support.\u00a0<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul style=\"list-style-type: square;\">\n<li style=\"text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt; color: #993300;\"><span style=\"text-decoration: underline;\">Coach<\/span>\u00a0is the ability to further the learning or development of others by understanding their goals, challenging them, giving them timely feedback, and offering them support.\u00a0<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul style=\"list-style-type: square;\">\n<li style=\"text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt; color: #003300;\"><span style=\"text-decoration: underline;\">Inspire<\/span>\u00a0is the ability to bring one\u2019s best and motivate others around a shared mission or purpose in order to get the job done.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul style=\"list-style-type: square;\">\n<li style=\"text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt; color: #800080;\"><span style=\"text-decoration: underline;\">Teamwork<\/span>\u00a0is the ability to work with others toward a shared goal; build spirit and positive relationships; encourage active participation; and share responsibility and rewards among members of a group.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul style=\"list-style-type: square;\">\n<li style=\"text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt; color: #ff0000;\"><span style=\"text-decoration: underline;\">Conflict Management<\/span>\u00a0is the ability to work through tense or highly charged situations by tactfully bringing disagreements into the open, seeking to understand multiple perspectives, and searching for common ground in order to find solutions people can agree to.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p style=\"text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt;\"><u>Ways to Increase Your Emotional Intelligence<\/u><\/span><\/p>\n<p>&nbsp;<\/p>\n<ul style=\"list-style-type: circle;\">\n<li style=\"text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt; color: #800000;\"><u>Utilize an assertive style of communicating<\/u> without coming across as too aggressive or too passive. Emotionally intelligent people know how to communicate their opinions and needs in a direct way while still respecting others.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul style=\"list-style-type: circle;\">\n<li style=\"text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt; color: #333300;\"><u>Respond instead of reacting to conflict<\/u>. The emotionally intelligent person knows how to stay calm during stressful situations. They don&#8217;t make impulsive decisions that can lead to even bigger problems.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul style=\"list-style-type: circle;\">\n<li style=\"text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt; color: #003366;\"><u>Utilize active listening skills<\/u>. In conversations, emotionally intelligent people listen for clarity, they make sure they understand what is being said before responding. They also pay attention to the nonverbal details of a conversation.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul style=\"list-style-type: circle;\">\n<li style=\"text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt; color: #800080;\"><u>Be motivated<\/u>. Emotionally intelligent people are self-motivated and their attitude motivates others. They set goals and are resilient in the face of challenges.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul style=\"list-style-type: circle;\">\n<li style=\"text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt; color: #993300;\"><u>Practice ways to maintain a positive attitude<\/u>. Emotionally intelligent people have an awareness of the moods of those around them and guard their attitude accordingly. They know what they need to do in order to have an optimistic outlook.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul style=\"list-style-type: circle;\">\n<li style=\"text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt; color: #0000ff;\"><u>Practice self-awareness<\/u>. Emotionally intelligent people are self-aware and intuitive. They are aware of their own emotions and how they can affect those around them. They also pick up on others&#8217; emotions and body language\u00a0and use that information to enhance their communication skills.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul style=\"list-style-type: circle;\">\n<li style=\"text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt; color: #008000;\"><u>Take critique well<\/u>. High EQ people understand where the critique is coming from, how it is affecting others or their own performance and how they can constructively resolve any issues.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul style=\"list-style-type: circle;\">\n<li style=\"text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt; color: #ff0000;\"><u>Empathize with others<\/u>. Emotionally intelligent people know how to empathize. They understand that empathy is a trait that shows emotional strength, not weakness. Empathy helps them to relate to others on a basic human level.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul style=\"list-style-type: circle;\">\n<li style=\"text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt; color: #993366;\"><u>Utilize leadership skills<\/u>. Emotionally intelligent people have excellent leadership skills. They have high standards for themselves and set an example for others to follow. They take initiative and have great decision making and problem-solving skills.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul style=\"list-style-type: circle;\">\n<li style=\"text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt; color: #003300;\"><u>Be approachable and sociable<\/u>. Emotionally intelligent people come off as approachable. They utilize appropriate social skills and know how to communicate clearly.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-size: 18pt; color: #0000ff;\">For regular updates please register here &#8211;<\/span><\/p>\n<p><span style=\"font-size: 18pt; color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"https:\/\/55nda.com\/blogs\/anil-khosla\/subscribe\/\">https:\/\/55nda.com\/blogs\/anil-khosla\/subscribe\/<\/a><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;\"><u>References<\/u><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;\"><a style=\"color: #000000;\" href=\"https:\/\/www.helpguide.org\/articles\/mental-health\/emotional-intelligence-eq.htm\">https:\/\/www.helpguide.org\/articles\/mental-health\/emotional-intelligence-eq.htm<\/a><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;\"><a style=\"color: #000000;\" href=\"https:\/\/wineindustryadvisor.com\/2016\/08\/31\/four-categories-emotional-intelligence\">https:\/\/wineindustryadvisor.com\/2016\/08\/31\/four-categories-emotional-intelligence<\/a><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;\"><a style=\"color: #000000;\" href=\"https:\/\/www.inc.com\/young-entrepreneur-council\/10-ways-to-increase-your-emotional-intelligence.html\">https:\/\/www.inc.com\/young-entrepreneur-council\/10-ways-to-increase-your-emotional-intelligence.html<\/a><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;\"><a style=\"color: #000000;\" href=\"https:\/\/www.businessinsider.com\/high-performers-emotionally-intelligent-signs-2019-4?IR=T#7-you-dont-hold-grudges-7\">https:\/\/www.businessinsider.com\/high-performers-emotionally-intelligent-signs-2019-4?IR=T#7-you-dont-hold-grudges-7<\/a><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;\"><a style=\"color: #000000;\" href=\"https:\/\/en.wikipedia.org\/wiki\/Emotional_intelligence\">https:\/\/en.wikipedia.org\/wiki\/Emotional_intelligence<\/a><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000;\"><a style=\"color: #000000;\" href=\"https:\/\/www.mindtools.com\/pages\/article\/newCDV_59.htm\">https:\/\/www.mindtools.com\/pages\/article\/newCDV_59.htm<\/a><\/span><\/p>\n<p style=\"text-align: justify;\">\n","protected":false},"excerpt":{"rendered":"<p>Emotional intelligence (otherwise also known as emotional quotient or EQ) helps in building stronger relationships, success at work, and achieving career and personal goals. It can also help one to connect with their feelings, turn intention into action, and make informed decisions about what matters most. &nbsp; Defining EQ \/ EI Emotional intelligence\u00a0is defined as &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/55nda.com\/blogs\/anil-khosla\/2021\/07\/16\/leadership-series-emotional-intelligence-emotional-quotient\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;155: Leadership Series: Emotional Intelligence \/ Emotional Quotient&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[19,15,83,87,1],"tags":[43,66,44,50],"class_list":["post-3676","post","type-post","status-publish","format-standard","hentry","category-article","category-leadership","category-management","category-motivation","category-uncategorized","tag-leadership","tag-management","tag-values","tag-working-environment"],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/55nda.com\/blogs\/anil-khosla\/wp-json\/wp\/v2\/posts\/3676","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/55nda.com\/blogs\/anil-khosla\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/55nda.com\/blogs\/anil-khosla\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/55nda.com\/blogs\/anil-khosla\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/55nda.com\/blogs\/anil-khosla\/wp-json\/wp\/v2\/comments?post=3676"}],"version-history":[{"count":8,"href":"https:\/\/55nda.com\/blogs\/anil-khosla\/wp-json\/wp\/v2\/posts\/3676\/revisions"}],"predecessor-version":[{"id":8647,"href":"https:\/\/55nda.com\/blogs\/anil-khosla\/wp-json\/wp\/v2\/posts\/3676\/revisions\/8647"}],"wp:attachment":[{"href":"https:\/\/55nda.com\/blogs\/anil-khosla\/wp-json\/wp\/v2\/media?parent=3676"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/55nda.com\/blogs\/anil-khosla\/wp-json\/wp\/v2\/categories?post=3676"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/55nda.com\/blogs\/anil-khosla\/wp-json\/wp\/v2\/tags?post=3676"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}